Privacy Policy
Last updated: April 15, 2026
At King Billy, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, share, and safeguard your data in compliance with applicable laws, including Australian privacy principles.
Information We Collect
We collect personal information you provide during registration, verification, transactions, or betting, such as your full name, date of birth, email address, contact details, financial data including payment methods, and identification documents. We also gather technical data like your IP address, device type, operating system, browser details, language settings, session duration, pages visited, games played, and user activity logs for analytics and troubleshooting. This information helps us improve your gaming experience and ensure compliance with responsible gaming standards.[1]
How We Use Your Information
Your information is used to provide access to our products and services, manage accounts, process deposits and withdrawals, verify eligibility, and deliver customer support. We analyse it to personalise your experience, prevent fraud, money laundering, and other illegal activities, and monitor gaming activity to promote responsible gambling. Usage is limited to the purposes outlined in this policy, benefiting both our operations and your secure gaming environment.[1]
Information Sharing
We do not sell your personal information. We may share it with trusted service providers for operational purposes, such as payment processors or analytics firms, under strict confidentiality agreements. Disclosure occurs only as required by law, to prevent illegal activities, or with your consent.[1]
Data Security
We employ industry-standard security measures, including encryption, secure servers, and access controls, to protect your personal information from unauthorised access, loss, or misuse. Our systems are regularly audited and updated to address emerging threats. Operated by DAMA N.V. under a Curacao gaming license, we prioritise data protection in line with international standards applicable to Australian players.[1][5]
Your Rights
You have the right to access, correct, or update your personal information, request a copy of data we hold, or opt out of marketing communications. You may also request deletion of your data where permitted by law, subject to legal retention requirements. Contact us to exercise these rights; we respond within 10 days and escalate unresolved issues to relevant authorities if needed. These align with Australian Privacy Principles.[1]
Cookies and Tracking
We use cookies—small text files stored on your device—to track preferences, improve site functionality, and analyse user behaviour. This enables personalised experiences and service enhancements. You can manage cookie settings via your browser.[1]
Contact Us
For privacy concerns or to exercise your rights, contact our support team.
[email protected]